Ask for what you want, and be prepared to get it.
A. We provide online data entry and offline data entry such as data keying of form and data keying of documents, catalog data entry services, product data entry services, image-to-text data entry services, and database data entry services. Your data is fed into our system or into your system and provided in the format you require.
A. These include a trained operator and AI based OCR, field validation rules and second pass verification. The accuracy of our work is up to 98%, and it’s possible to double-key critical fields for a higher accuracy. Sampling of each batch is done prior to delivery to QA.
A. Yes. Our infrastructure dynamically allocates resources, ranging from 1,000 to 1,000,000 entries, thus only paying for the capacity you’re using, not for capacity in general.
A. It can vary according to the volume and complexity. Standard batches: 24 to 72 hours. We can schedule out urgent or ongoing workloads, with agreed deadlines, and our 24/7 operating model keeps work moving.
A. Pricing typically chargeable by record, document or line item and is dependent upon volume, source quality, field complexity and level of verification. Provide written estimate for a sample.
A. We can process some small samples for you to check it out before you commit.
A. Yes. We can do this within your platform or in our platform, and provide your results in your format.
A. Online data entry is directly into a web-based system, portal, CRM or cloud based database, thus records are updated in real time. Offline data entry involves recording data from physical or scanned source documents like handwritten records, paper forms, printed documents and images into a spreadsheet or database and then sending out as files, or importing them into your system.
A. Yes. AI assisted OCR is used for handwritten and sub-standard documents, followed by manual keying and review as automated tools cannot be relied upon when capturing handwritten documents. We check a sample of your documents and let you know what to expect, based on legibility for accuracy.
A. Common projects include:
A. Yes. We import and update product titles, descriptions, SKUs, pricing, product attributes and product categories for marketplaces and online stores, based on a format that is accepted by the marketplace or online store platform.
A. Yes. We handle claims, patient forms and billing records under confidentiality controls and HIPAA compliance. If your data contains any protected health information, please inform us right away to ensure that we handle it the right way and have appropriate access.
A. Yes. We select and import data from images, scanned documents and PDFs into your spreadsheet, csv, word file or your database, maintaining the document structure and relationships between the fields.
A. We don’t just key the correct characters. We maintain the relationship between fields (such as line items and totals on an invoice), validate the fields for format and required value and, if available, cross check with your reference data to prepare the output for analytics.
A. Cloud RPA bots are available 24/7 to accelerate repetitive, rules-based tasks and reduce expenses, whereas trained (human) operators review exceptions, ambiguous documents and quality. The mix will vary based on the project, we will suggest one once samples are provided.
A. Files are transferred via encrypted channels, stored with limited access, and deleted as per the retention period we agree with you.
A. Yes. We are able to offer batch reporting on volumes processed, error rate/turnaround and can configure regular reports for current projects.
A.